Solved Streaming BT sports "6030 unable to playback video. err VC019"

brewster393 · May 20, 2014

Good morning to alland it's nice to see you back!!
I've got a bit of a problem, this year the BBC lost the right to cover Moto GP, but as I've got BT Broadband I get their coverage free on the internet, the problem is that I can't!
The Bt techies have given me a list to do (done) and it doesn't make a blind bit of difference,
I have installed and uninstalled Silverlight several times and again it doesn't work at all!
I would be grateful for any help

Smokeycheech · May 20, 2014

Hello Brewster

Just so you know, I have removed the other thread you posted concerning this issue, saves work and confusion

You can find some suggestions on the BT webpage here

Apologies if you have already tried these, but it is a good starting block

Would you be able to advise us on the steps you have tried that BT have already suggested to you?

Regards,

Smokeycheech

brewster393 · May 21, 2014

Hello!
Thank you foryour reply, below is a copy of the relevant part of the msge from the bt techies, all the tips described have been at least twice......

Tip one: If you use Internet Explorer, go to Tools - Internet options - Programs - Manage add-ons. Then look for Silverlight. If you find it is disabled, highlight Silverlight and click "enable".

Tip two: Check your computer is using the right operating system and browser, by going to www.microsoft.com/getsilverlight and selecting the “System Requirements” area. Check your compatibility using the table provided. If you’re using the right browser and operating system, clear all cookies and browsing history from the settings in your browser.

Tip three: Uninstall Microsoft Silverlight from your PC or Mac using Microsoft’s Fix-it for Silverlight. Once complete, please reinstall it from www.microsoft.com/getsilverlight.

Tip four: Right-click on the BT Sport online video player and select Silverlight. From the Microsoft Silverlight Configuration screen, select the Playback tab at the top, untick ‘Enable hardware-accelerated playback’ and then click ‘OK’.

Tip five: In the same Microsoft Silverlight Configuration window, select the ‘Application Storage’ tab at the top, press ‘Delete All’ then click ‘OK’.

Tip six: If the player takes a long time to load, then it may help to clear the PlayReady cache by deleting the mspr.hds file. Then restart your browser and reload BT Sport. Click here for details on how to find the mspr.hds file.

brewster393 · May 22, 2014

Smokeycheech said:
Hello Brewster

Just so you know, I have removed the other thread you posted concerning this issue, saves work and confusion

You can find some suggestions on the BT webpage here

Apologies if you have already tried these, but it is a good starting block

Would you be able to advise us on the steps you have tried that BT have already suggested to you?

Regards,

Smokeycheech

brewster393 · May 22, 2014

Hello, Firstly I must apologise because instead of answering your last post I posted a new thread (I think)

Below is the relevant portion of the message the BT techies sent me,I hope it helps

Hello!
Thank you foryour reply, below is a copy of the relevant part of the msge from the bt techies, all the tips described have been at least twice......

Tip one: If you use Internet Explorer, go to Tools - Internet options - Programs - Manage add-ons. Then look for Silverlight. If you find it is disabled, highlight Silverlight and click "enable".

Tip two: Check your computer is using the right operating system and browser, by going to www.microsoft.com/getsilverlight and selecting the “System Requirements” area. Check your compatibility using the table provided. If you’re using the right browser and operating system, clear all cookies and browsing history from the settings in your browser.

Tip three: Uninstall Microsoft Silverlight from your PC or Mac using Microsoft’s Fix-it for Silverlight. Once complete, please reinstall it from www.microsoft.com/getsilverlight.

Tip four: Right-click on the BT Sport online video player and select Silverlight. From the Microsoft Silverlight Configuration screen, select the Playback tab at the top, untick ‘Enable hardware-accelerated playback’ and then click ‘OK’.

Tip five: In the same Microsoft Silverlight Configuration window, select the ‘Application Storage’ tab at the top, press ‘Delete All’ then click ‘OK’.

Tip six: If the player takes a long time to load, then it may help to clear the PlayReady cache by deleting the mspr.hds file. Then restart your browser and reload BT Sport. Click here for details on how to find the mspr.hds file.
Hello!
Thank you foryour reply, below is a copy of the relevant part of the msge from the bt techies, all the tips described have been at least twice......

Tip one: If you use Internet Explorer, go to Tools - Internet options - Programs - Manage add-ons. Then look for Silverlight. If you find it is disabled, highlight Silverlight and click "enable".

Tip two: Check your computer is using the right operating system and browser, by going to www.microsoft.com/getsilverlight and selecting the “System Requirements” area. Check your compatibility using the table provided. If you’re using the right browser and operating system, clear all cookies and browsing history from the settings in your browser.

Tip three: Uninstall Microsoft Silverlight from your PC or Mac using Microsoft’s Fix-it for Silverlight. Once complete, please reinstall it from www.microsoft.com/getsilverlight.

Tip four: Right-click on the BT Sport online video player and select Silverlight. From the Microsoft Silverlight Configuration screen, select the Playback tab at the top, untick ‘Enable hardware-accelerated playback’ and then click ‘OK’.

Tip five: In the same Microsoft Silverlight Configuration window, select the ‘Application Storage’ tab at the top, press ‘Delete All’ then click ‘OK’.

Tip six: If the player takes a long time to load, then it may help to clear the PlayReady cache by deleting the mspr.hds file. Then restart your browser and reload BT Sport. Click here for details on how to find the mspr.hds file.

Malnutrition · May 22, 2014

Lets see if we can pinpoint your issue.

Please download Junkware Removal Tool and save it on your desktop.

Shut down your anti-virus, anti-spyware, software to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log is saved to your desktop and will automatically open.
Please attach the JRT log.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.

====================================================================

Download RSIT 64 bit or RSIT 32 bit Save it to your desktop.

CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
Double-click RSIT.exe to start the tool. Windows Vista, 7 and 8 users Right Click & Run as Administrator .

Then click " Continue "
When the tool is finished, a notepad file called " Log "and "info" open
Attach both of these to your reply.

Malnutrition · May 22, 2014

Also can you send me a link to what it is you are trying to watch, so that I might investigate further.

brewster393 · May 23, 2014

Malnutrition said:
Lets see if we can pinpoint your issue.

hello, malnutrition it's nice talking to you again, please find below the logs you requested - I hope they help

Adware Cleaner log.

# AdwCleaner v3.210 - Report created 23/05/2014 at 11:21:19
# Updated 19/05/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : Brewster - BREWSTER-PUTER
# Running from : C:\Users\Brewster\Downloads\adwcleaner_3.210.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : globalUpdate
[#] Service Deleted : globalUpdatem

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\globalUpdate
Folder Deleted : C:\Users\Brewster\AppData\Local\globalUpdate
Folder Deleted : C:\Users\Brewster\AppData\Roaming\1H1Q
Folder Deleted : C:\Users\Brewster\AppData\Roaming\FinalMediaPlayer
Folder Deleted : C:\Users\Brewster\AppData\Roaming\Mozilla\Firefox\Profiles\9rsysppe.default\Extensions\a9719e64-232b-4695-ae9c-a89cd7f2aa84@ca1279df-bc0d-44a8-97ef-19301c922b68.com
File Deleted : C:\Windows\Tasks\globalUpdateUpdateTaskMachineCore.job
File Deleted : C:\Windows\System32\Tasks\globalUpdateUpdateTaskMachineCore
File Deleted : C:\Windows\Tasks\globalUpdateUpdateTaskMachineUA.job
File Deleted : C:\Windows\System32\Tasks\globalUpdateUpdateTaskMachineUA

***** [ Shortcuts ] *****

***** [ Registry ] *****

[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{893CD973-E824-4750-82FE-17BF63EA9D42}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{893CD973-E824-4750-82FE-17BF63EA9D42}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A81D07C9-0740-43D9-AAB4-C3E1251F4612}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A81D07C9-0740-43D9-AAB4-C3E1251F4612}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayerUpdater_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayerUpdater_RASMANCS
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : HKCU\Software\FreeSoftToday
Key Deleted : HKCU\Software\Tutorials
Key Deleted : HKCU\Software\TutoTag
Key Deleted : HKLM\Software\Free_soft_today
Key Deleted : HKLM\Software\Tutorials
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AC6E9B2A-A7E6-4B17-8A6C-29D519673E12}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\5E8031606EB60A64C882918F8FF38DD4

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041

-\\ Mozilla Firefox v29.0.1 (en-GB)

[ File : C:\Users\Brewster\AppData\Roaming\Mozilla\Firefox\Profiles\9rsysppe.default\prefs.js ]

Line Deleted : user_pref("extensions.aa9719e64232b4695ae9ca89cd7f2aa84ca1279dfbc0d44a897ef19301c922b68com54246.54246.internaldb.monetization_plugin_bundledUrls.value", "%7B%22dealply_s%22%3A%7B%22urls%22%3A%5B%22ssf[...]

*************************

AdwCleaner[R0].txt - [3840 octets] - [23/05/2014 11:19:34]
AdwCleaner[S0].txt - [3859 octets] - [23/05/2014 11:21:19]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3919 octets] ##########

JRT log.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Ultimate x86
Ran by Brewster on 23/05/2014 at 10:59:41.23
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

~~~ FireFox

Successfully deleted the following from C:\Users\Brewster\AppData\Roaming\mozilla\firefox\profiles\9rsysppe.default\prefs.js

user_pref("extensions.aa9719e64232b4695ae9ca89cd7f2aa84ca1279dfbc0d44a897ef19301c922b68com54246.54246.internaldb.monetization_plugin_bundledUrls.value", "%7B%22dealply_s%22%3A
Emptied folder: C:\Users\Brewster\AppData\Roaming\mozilla\firefox\profiles\9rsysppe.default\minidumps [3 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 23/05/2014 at 11:15:52.58
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

RSIT log.

Logfile of random's system information tool 1.09 (written by random/random)
Run by Brewster at 2014-05-23 11:57:33
Microsoft Windows 7 Ultimate Service Pack 1
System drive C: has 80 GB (52%) free of 153 GB
Total RAM: 3328 MB (71% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:57:40, on 23/05/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17041)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Brewster\Downloads\RSIT.exe
C:\Program Files\trend micro\Brewster.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [HP Photosmart 5510 series (NET)] "C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN1610B0LL05NR:NW" -scfn "HP Photosmart 5510 series (NET)" -AutoStart 1
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\896\G2AWinLogon.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\896\g2aservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

--
End of file - 3757 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Adobe Flash Player Updater.job
C:\Windows\tasks\HP Photo Creations Messager.job

=========Mozilla firefox=========

ProfilePath - C:\Users\Brewster\AppData\Roaming\Mozilla\Firefox\Profiles\9rsysppe.default

"wrc@avast.com"=C:\Program Files\AVAST Software\Avast\WebRep\FF

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]
"Description"=Adobe® Flash® Player 13.0.0.214 Plugin
"Path"=C:\Windows\system32\Macromed\Flash\NPSWF32_13_0_0_214.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@microsoft.com/GENUINE]
"Description"=
"Path"=disabled

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0]
"Description"=Ag Player Plugin
"Path"=C:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\Adobe Reader]
"Description"=Handles PDFs in-place in Firefox
"Path"=C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8E5E2654-AD2D-48bf-AC2D-D17F00898D06}]
avast! Online Security - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2014-05-07 436600]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"AvastUI.exe"=C:\Program Files\AVAST Software\Avast\AvastUI.exe [2014-05-07 3873704]
"Cmaudio"=RunDll32 cmicnfg.cpl,CMICtrlWnd []
"HP Software Update"=C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2011-10-28 49208]
""= []
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2013-12-21 959904]
"NeroFilterCheck"=C:\Windows\system32\NeroCheck.exe [2001-07-09 155648]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"RocketDock"=C:\Program Files\RocketDock\RocketDock.exe [2007-09-02 495616]
"HP Photosmart 5510 series (NET)"=C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe [2011-05-25 1801064]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\896\G2AWinLogon.dll [2014-04-11 14232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED}

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=F:\Program Files B\SUPERAntiSpyware\SASSEH.DLL [2011-07-19 113024]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"=credssp.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\AFD]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"ConsentPromptBehaviorAdmin"=5
"ConsentPromptBehaviorUser"=3
"EnableUIADesktopToggle"=0
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"vidc.mrle"=msrle32.dll
"vidc.msvc"=msvidc32.dll
"msacm.imaadpcm"=imaadp32.acm
"msacm.msg711"=msg711.acm
"msacm.msgsm610"=msgsm32.acm
"msacm.msadpcm"=msadp32.acm
"midimapper"=midimap.dll
"wavemapper"=msacm32.drv
"VIDC.UYVY"=msyuv.dll
"VIDC.YUY2"=msyuv.dll
"VIDC.YVYU"=msyuv.dll
"VIDC.IYUV"=iyuv_32.dll
"vidc.i420"=iyuv_32.dll
"VIDC.YVU9"=tsbyuv.dll
"msacm.l3acm"=C:\Windows\System32\l3codeca.acm
"vidc.cvid"=iccvid.dll
"MSVideo8"=VfWWDM32.dll
"midi"=wdmaud.drv
"wave"=wdmaud.drv
"midi1"=wdmaud.drv
"mixer"=wdmaud.drv
"wave1"=serwvdrv.dll

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 month======

2014-05-23 11:36:03 ----D---- C:\Program Files\trend micro
2014-05-23 11:36:01 ----D---- C:\rsit
2014-05-23 11:18:57 ----D---- C:\AdwCleaner
2014-05-23 10:30:31 ----SHD---- C:\Config.Msi
2014-05-21 12:40:42 ----D---- C:\Users\Brewster\AppData\Roaming\WinRAR
2014-05-21 12:39:08 ----D---- C:\Program Files\WinRAR
2014-05-21 12:34:51 ----D---- C:\ProgramData\WinZip
2014-05-21 12:34:43 ----D---- C:\Program Files\WinZip
2014-05-14 18:08:53 ----A---- C:\Windows\system32\mshtmled.dll
2014-05-14 18:08:50 ----A---- C:\Windows\system32\mshtml.dll
2014-05-14 11:30:07 ----A---- C:\Windows\system32\aepdu.dll
2014-05-14 11:29:58 ----A---- C:\Windows\system32\aeinv.dll
2014-05-14 11:29:14 ----A---- C:\Windows\system32\ntkrnlpa.exe
2014-05-14 11:29:13 ----A---- C:\Windows\system32\kerberos.dll
2014-05-14 11:29:12 ----A---- C:\Windows\system32\ntoskrnl.exe
2014-05-14 11:29:10 ----A---- C:\Windows\system32\lsasrv.dll
2014-05-14 11:29:08 ----A---- C:\Windows\system32\winlogon.exe
2014-05-14 11:29:08 ----A---- C:\Windows\system32\msv1_0.dll
2014-05-14 11:29:06 ----A---- C:\Windows\system32\objsel.dll
2014-05-14 11:29:03 ----A---- C:\Windows\system32\wdigest.dll
2014-05-14 11:29:03 ----A---- C:\Windows\system32\KernelBase.dll
2014-05-14 11:29:01 ----A---- C:\Windows\system32\TSpkg.dll
2014-05-14 11:28:58 ----A---- C:\Windows\system32\dimsroam.dll
2014-05-14 11:28:57 ----A---- C:\Windows\system32\schannel.dll
2014-05-14 11:28:57 ----A---- C:\Windows\system32\drivers\ksecpkg.sys
2014-05-14 11:28:56 ----A---- C:\Windows\system32\adprovider.dll
2014-05-14 11:28:55 ----A---- C:\Windows\system32\cngprovider.dll
2014-05-14 11:28:55 ----A---- C:\Windows\system32\capiprovider.dll
2014-05-14 11:28:54 ----A---- C:\Windows\system32\dpapiprovider.dll
2014-05-14 11:28:53 ----A---- C:\Windows\system32\drivers\ksecdd.sys
2014-05-14 11:28:52 ----A---- C:\Windows\system32\sspicli.dll
2014-05-14 11:28:52 ----A---- C:\Windows\system32\lsass.exe
2014-05-14 11:28:51 ----A---- C:\Windows\system32\wincredprovider.dll
2014-05-14 11:28:49 ----A---- C:\Windows\system32\credssp.dll
2014-05-14 11:28:48 ----A---- C:\Windows\system32\sspisrv.dll
2014-05-14 11:28:47 ----A---- C:\Windows\system32\secur32.dll
2014-05-14 11:26:55 ----A---- C:\Windows\system32\shell32.dll
2014-05-13 17:01:14 ----D---- C:\Program Files\Microsoft Silverlight
2014-05-10 15:47:46 ----D---- C:\Program Files\Mozilla Firefox
2014-05-07 12:18:09 ----D---- C:\Program Files\GUMA406.tmp
2014-05-07 12:18:09 ----A---- C:\Program Files\GUTA407.tmp
2014-05-07 12:11:54 ----A---- C:\Windows\system32\mstscax.dll
2014-05-07 12:10:08 ----A---- C:\Windows\system32\drivers\aswHwid.sys
2014-05-07 12:10:00 ----A---- C:\Windows\avastSS.scr
2014-05-06 20:25:46 ----N---- C:\Windows\system32\drivers\imagesrv.sys
2014-05-06 20:25:46 ----N---- C:\Windows\system32\drivers\imagedrv.sys
2014-05-06 20:25:24 ----A---- C:\Windows\system32\TwnLib20.dll
2014-05-06 20:25:23 ----N---- C:\Windows\system32\ImagXRA7.dll
2014-05-06 20:25:23 ----N---- C:\Windows\system32\ImagXR7.dll
2014-05-06 20:25:23 ----N---- C:\Windows\system32\ImagXpr7.dll
2014-05-06 20:25:23 ----N---- C:\Windows\system32\ImagX7.dll
2014-05-06 20:25:22 ----D---- C:\Program Files\Common Files\Ahead
2014-05-06 20:25:22 ----A---- C:\Windows\system32\NeroCheck.exe
2014-05-06 20:25:13 ----D---- C:\Program Files\Ahead
2014-05-06 20:19:11 ----A---- C:\Windows\system32\drivers\terminpt.sys
2014-05-06 20:19:11 ----A---- C:\Windows\system32\drivers\rdpvideominiport.sys
2014-05-06 20:19:09 ----A---- C:\Windows\system32\RdpGroupPolicyExtension.dll
2014-05-06 20:19:02 ----A---- C:\Windows\system32\rdpudd.dll
2014-05-06 20:19:01 ----A---- C:\Windows\system32\rdpendp_winip.dll
2014-05-06 20:19:00 ----A---- C:\Windows\system32\rdpcorets.dll
2014-05-06 20:18:05 ----A---- C:\Windows\system32\TsUsbGDCoInstaller.dll
2014-05-06 20:18:00 ----A---- C:\Windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2014-05-06 20:17:59 ----A---- C:\Windows\system32\drivers\TsUsbFlt.sys
2014-05-06 20:17:57 ----A---- C:\Windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2014-05-06 20:17:56 ----A---- C:\Windows\system32\wksprtPS.dll
2014-05-06 20:17:56 ----A---- C:\Windows\system32\tsgqec.dll
2014-05-06 20:17:56 ----A---- C:\Windows\system32\MsRdpWebAccess.dll
2014-05-06 20:17:55 ----A---- C:\Windows\system32\wksprt.exe
2014-05-06 20:17:55 ----A---- C:\Windows\system32\TSWbPrxy.exe
2014-05-06 20:17:55 ----A---- C:\Windows\system32\rdvidcrl.dll
2014-05-06 20:17:55 ----A---- C:\Windows\system32\mstsc.exe
2014-05-06 20:15:21 ----A---- C:\Windows\system32\qdvd.dll
2014-05-06 20:15:13 ----A---- C:\Windows\system32\TSWorkspace.dll
2014-05-06 19:44:59 ----D---- C:\Windows\Minidump
2014-05-06 15:59:08 ----D---- C:\Users\Brewster\AppData\Roaming\rmi
2014-05-06 15:46:49 ----D---- C:\Program Files\InstallConverter
2014-05-03 22:55:46 ----A---- C:\Windows\system32\drivers\RapportKELL.sys
2014-04-30 19:15:07 ----SD---- C:\Windows\system32\CompatTel
2014-04-27 12:27:04 ----D---- C:\Users\Brewster\AppData\Roaming\Mozilla
2014-04-27 12:26:44 ----D---- C:\Program Files\Mozilla Maintenance Service
2014-04-25 21:01:11 ----D---- C:\SUPERDelete

======List of files/folders modified in the last 1 month======

2014-05-23 11:57:37 ----D---- C:\Windows\Temp
2014-05-23 11:36:16 ----D---- C:\Windows\Prefetch
2014-05-23 11:36:03 ----RD---- C:\Program Files
2014-05-23 11:35:14 ----D---- C:\Windows\system32\config
2014-05-23 11:27:58 ----D---- C:\Windows\System32
2014-05-23 11:27:58 ----D---- C:\Windows\inf
2014-05-23 11:27:58 ----A---- C:\Windows\system32\PerfStringBackup.INI
2014-05-23 11:22:54 ----D---- C:\Windows
2014-05-23 11:21:24 ----D---- C:\Windows\Tasks
2014-05-23 11:21:24 ----D---- C:\Windows\system32\Tasks
2014-05-23 10:36:10 ----D---- C:\Windows\system32\catroot2
2014-05-23 10:34:56 ----SHD---- C:\System Volume Information
2014-05-23 10:33:39 ----SHD---- C:\Windows\Installer
2014-05-23 10:32:19 ----D---- C:\Program Files\Calibre2
2014-05-22 15:02:51 ----D---- C:\Windows\system32\wdi
2014-05-21 18:34:26 ----D---- C:\Users\Brewster\AppData\Roaming\uTorrent
2014-05-21 12:34:51 ----HD---- C:\ProgramData
2014-05-20 18:17:03 ----D---- C:\Windows\system32\drivers
2014-05-18 11:56:02 ----D---- C:\Users\Brewster\AppData\Roaming\tiger-k
2014-05-17 12:44:48 ----D---- C:\Windows\system32\NDF
2014-05-17 11:38:53 ----D---- C:\Windows\debug
2014-05-17 11:36:01 ----D---- C:\Windows\Microsoft.NET
2014-05-16 16:26:28 ----D---- C:\Windows\rescache
2014-05-16 15:26:19 ----RSD---- C:\Windows\assembly
2014-05-16 10:19:59 ----D---- C:\Program Files\Common Files\Adobe
2014-05-16 10:09:28 ----D---- C:\Windows\winsxs
2014-05-16 10:06:52 ----D---- C:\Windows\system32\en-US
2014-05-16 10:06:52 ----D---- C:\Windows\PolicyDefinitions
2014-05-14 18:13:46 ----D---- C:\Windows\system32\MRT
2014-05-14 18:11:17 ----A---- C:\Windows\system32\MRT.exe
2014-05-14 18:09:01 ----D---- C:\Windows\system32\catroot
2014-05-14 17:44:18 ----A---- C:\Windows\system32\FlashPlayerApp.exe
2014-05-14 16:39:42 ----D---- C:\Users\Brewster\AppData\Roaming\Vso
2014-05-13 13:21:13 ----D---- C:\Users\Brewster\AppData\Roaming\HpUpdate
2014-05-13 10:39:02 ----D---- C:\Program Files\Google
2014-05-10 18:36:01 ----D---- C:\Windows\Cursors
2014-05-07 13:50:32 ----D---- C:\Program Files\DriverUpdate
2014-05-07 12:10:00 ----A---- C:\Windows\system32\aswBoot.exe
2014-05-06 20:59:22 ----D---- C:\Windows\system32\wbem
2014-05-06 20:59:22 ----D---- C:\Windows\system32\drivers\en-US
2014-05-06 20:59:21 ----D---- C:\Windows\system32\DriverStore
2014-05-06 20:25:22 ----D---- C:\Program Files\Common Files
2014-05-03 14:07:29 ----RSD---- C:\Windows\Fonts
2014-04-28 17:10:32 ----D---- C:\Users\Brewster\AppData\Roaming\calibre
2014-04-27 11:23:52 ----SD---- C:\Users\Brewster\AppData\Roaming\Microsoft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 aswRvrt;avast! Revert; C:\Windows\system32\drivers\aswRvrt.sys [2014-05-07 49944]
R0 aswVmm;avast! VM Monitor; C:\Windows\system32\drivers\aswVmm.sys [2014-05-07 180632]
R0 RapportKELL;RapportKELL; C:\Windows\System32\Drivers\RapportKELL.sys [2014-05-03 123512]
R0 rdyboost;ReadyBoost; C:\Windows\System32\drivers\rdyboost.sys [2010-11-20 173440]
R1 aswRdr;aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [2014-05-07 81768]
R1 aswSnx;aswSnx; C:\Windows\system32\drivers\aswSnx.sys [2014-05-12 777488]
R1 aswSP;aswSP; C:\Windows\system32\drivers\aswSP.sys [2014-05-12 411680]
R1 CSC;@%systemroot%\system32\cscsvc.dll,-202; C:\Windows\system32\drivers\csc.sys [2010-11-20 388096]
R1 RapportCerberus_68261;RapportCerberus_68261; \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_68261.sys [2014-05-12 358008]
R1 RapportEI;RapportEI; \??\C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys [2014-05-03 170968]
R1 RapportPG;RapportPG; \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys [2014-05-03 249400]
R1 SASDIFSV;SASDIFSV; \??\F:\Program Files B\SUPERAntiSpyware\SASDIFSV.SYS [2011-07-22 12880]
R1 SASKUTIL;SASKUTIL; \??\F:\Program Files B\SUPERAntiSpyware\SASKUTIL.SYS [2011-07-12 67664]
R1 vwififlt;Virtual WiFi Filter Driver; C:\Windows\system32\DRIVERS\vwififlt.sys [2009-07-14 48128]
R2 aswHwid;avast! HardwareID; C:\Windows\system32\drivers\aswHwid.sys [2014-05-07 24184]
R2 aswMonFlt;aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [2014-05-07 67824]
R2 Parvdm;Parvdm; C:\Windows\system32\DRIVERS\parvdm.sys [2009-07-14 8704]
R3 athur;Wireless Network Adapter Service; C:\Windows\system32\DRIVERS\athur.sys [2010-07-28 1559552]
R3 cmuda;C-Media WDM Audio Interface; C:\Windows\system32\drivers\cmuda.sys [2005-05-12 1332544]
R3 ctxS51;Creatix V.9X DSP Data Fax Modem; C:\Windows\system32\DRIVERS\ctxS51.sys [2006-05-01 1903646]
R3 FETNDIS;VIA Rhine Family Fast Ethernet Adapter Driver; C:\Windows\system32\DRIVERS\fetn62.sys [2011-04-08 53872]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\Windows\system32\drivers\MODEMCSA.sys [2009-07-14 18432]
R3 nvmpu401;Service for NVIDIA(R) nForce(TM) MIDI UART; C:\Windows\system32\drivers\nvmpu401.sys [2005-04-13 10240]
R3 pcouffin;VSO Software pcouffin; C:\Windows\System32\Drivers\pcouffin.sys [2014-04-07 47360]
R3 StillCam;Still Serial Digital Camera Driver; C:\Windows\system32\DRIVERS\serscan.sys [2009-07-14 9216]
S2 aswStm;aswStm; C:\Windows\system32\drivers\aswStm.sys [2014-05-12 68312]
S3 aic78xx;aic78xx; C:\Windows\system32\drivers\djsvs.sys [2009-07-14 70720]
S3 amdagp;AMD AGP Bus Filter Driver; C:\Windows\system32\drivers\amdagp.sys [2009-07-14 53312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0; C:\Windows\system32\DRIVERS\b57nd60x.sys [2009-07-13 229888]
S3 dmvsc;dmvsc; C:\Windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
S3 dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2009-07-14 131072]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2010-11-20 16384]
S3 dot4usb;Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2009-07-14 36864]
S3 pciide;pciide; C:\Windows\system32\drivers\pciide.sys [2009-07-14 12368]
S3 RDPDR;Terminal Server Device Redirector Driver; C:\Windows\System32\drivers\rdpdr.sys [2010-11-20 133632]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver; C:\Windows\System32\drivers\rdpvideominiport.sys [2012-08-23 14848]
S3 s3cap;s3cap; C:\Windows\system32\drivers\vms3cap.sys [2010-11-20 5632]
S3 sisagp;SIS AGP Bus Filter; C:\Windows\system32\drivers\sisagp.sys [2009-07-14 52304]
S3 storvsc;storvsc; C:\Windows\system32\drivers\storvsc.sys [2010-11-20 28032]
S3 Synth3dVsc;Synth3dVsc; C:\Windows\System32\drivers\synth3dvsc.sys [2010-11-20 77184]
S3 terminpt;Microsoft Remote Desktop Input Driver; C:\Windows\system32\drivers\terminpt.sys [2012-08-23 24064]
S3 TsUsbFlt;@%SystemRoot%\system32\drivers\tsusbflt.sys,-1; C:\Windows\System32\drivers\tsusbflt.sys [2013-10-02 49152]
S3 TsUsbGD;Remote Desktop Generic USB Device; C:\Windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 tsusbhub;@%SystemRoot%\system32\drivers\tsusbhub.sys,-1; C:\Windows\system32\drivers\tsusbhub.sys [2010-11-20 112640]
S3 VGPU;VGPU; C:\Windows\System32\drivers\rdvgkmd.sys []
S3 viaagp;VIA AGP Bus Filter; C:\Windows\system32\drivers\viaagp.sys [2009-07-14 53328]
S3 ViaC7;VIA C7 Processor Driver; C:\Windows\system32\drivers\viac7.sys [2009-07-14 52736]
S3 vmbus;vmbus; C:\Windows\system32\drivers\vmbus.sys [2010-11-20 175360]
S3 VMBusHID;VMBusHID; C:\Windows\system32\drivers\VMBusHID.sys [2010-11-20 17920]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AdobeARMservice;Adobe Acrobat Update Service; C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe [2013-12-21 65432]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-05-07 50344]
R2 CscService;@%systemroot%\system32\cscsvc.dll,-200; C:\Windows\System32\svchost.exe [2009-07-14 20992]
R2 RapportMgmtService;Rapport Management Service; C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe [2014-05-03 1882392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-09-11 105144]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service; C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-05-14 257712]
S3 AppMgmt;@appmgmts.dll,-3250; C:\Windows\system32\svchost.exe [2009-07-14 20992]
S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\896\g2aservice.exe [2014-04-11 13720]
S3 IEEtwCollectorService;@%SystemRoot%\system32\ieetwcollectorres.dll,-1000; C:\Windows\system32\IEEtwCollector.exe [2014-03-06 108032]
S3 MozillaMaintenance;Mozilla Maintenance Service; C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe [2014-05-10 119408]
S3 PeerDistSvc;@%SystemRoot%\system32\peerdistsvc.dll,-9000; C:\Windows\System32\svchost.exe [2009-07-14 20992]
S3 UmRdpService;@%SystemRoot%\system32\umrdp.dll,-1000; C:\Windows\System32\svchost.exe [2009-07-14 20992]
S3 WatAdminSvc;@%SystemRoot%\system32\Wat\WatUX.exe,-601; C:\Windows\system32\Wat\WatAdminSvc.exe [2014-04-06 1343400]
S4 aspnet_state;ASP.NET State Service; C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe [2013-09-11 46688]
S4 NetMsmqActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8195; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]
S4 NetPipeActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8197; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]
S4 NetTcpActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8199; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

-----------------EOF-----------------

Minitoolbox log.

MiniToolBox by Farbar Version: 23-01-2014
Ran by Brewster (administrator) on 23-05-2014 at 11:30:46
Running from "C:\Users\Brewster\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer:

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

========================= IP Configuration: ================================

TP-LINK 300Mbps Wireless N Adapter = Wireless Network Connection (Connected)
VIA Rhine III Fast Ethernet Adapter = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brewster-Puter
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : TP-LINK 300Mbps Wireless N Adapter
Physical Address. . . . . . . . . : 90-F6-52-0D-14-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dc73:fc89:4930:da6a%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 23 May 2014 11:23:13
Lease Expires . . . . . . . . . . : 24 May 2014 11:27:50
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 311490130
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-D1-ED-F6-00-0C-76-84-77-97
DNS Servers . . . . . . . . . . . : 192.168.1.254
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine III Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-0C-76-84-77-97
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:249a:3531:3f57:feba(Preferred)
Link-local IPv6 Address . . . . . : fe80::249a:3531:3f57:feba%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: BTHomeHub.home
Address: 192.168.1.254

Name: google.com
Addresses: 173.194.34.137
173.194.34.128
173.194.34.136
173.194.34.133
173.194.34.135
173.194.34.142
173.194.34.131
173.194.34.134
173.194.34.130
173.194.34.129
173.194.34.132

Pinging google.com [173.194.34.137] with 32 bytes of data:
Reply from 173.194.34.137: bytes=32 time=17ms TTL=51
Reply from 173.194.34.137: bytes=32 time=17ms TTL=51

Ping statistics for 173.194.34.137:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 17ms, Average = 17ms
Server: BTHomeHub.home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=139ms TTL=44
Reply from 98.138.253.109: bytes=32 time=138ms TTL=44

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 138ms, Maximum = 139ms, Average = 138ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...90 f6 52 0d 14 a7 ......TP-LINK 300Mbps Wireless N Adapter
11...00 0c 76 84 77 97 ......VIA Rhine III Fast Ethernet Adapter
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.69 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.69 281
192.168.1.69 255.255.255.255 On-link 192.168.1.69 281
192.168.1.255 255.255.255.255 On-link 192.168.1.69 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.69 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.69 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:5ef5:79fb:249a:3531:3f57:feba/128
On-link
12 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::249a:3531:3f57:feba/128
On-link
12 281 fe80::dc73:fc89:4930:da6a/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/23/2014 11:24:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (05/23/2014 11:23:09 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Microsoft Office Sessions:
=========================
Error: (05/23/2014 11:24:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs ============================

******** (Version: 3.4.1.31139)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
Amazon Kindle
avast! Free Antivirus (Version: 9.0.2018)
calibre (Version: 1.38.0)
C-Media WDM Audio Driver
ConvertXtoDVD 3.3.2.100 (Version: 3.3.2.100)
Creatix V.9X DSP Data Fax Modem
Firefox Packages
Google Update Helper (Version: 1.3.25.0)
GoToAssist Corporate (Version: 10.4.0.896)
HP FWUpdateEDO2 (Version: 1.2.0.0)
HP Photo Creations (Version: 1.0.0.5192)
HP Photosmart 5510 series Basic Device Software (Version: 24.0.342.0)
HP Photosmart 5510 series Help (Version: 140.0.2.2)
HP Photosmart 5510 series Product Improvement Study (Version: 24.0.342.0)
HP Update (Version: 5.005.000.002)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 29.0.1 (x86 en-GB) (Version: 29.0.1)
Mozilla Maintenance Service (Version: 29.0.1)
Nero 6 Ultra Edition
Rapport (Version: 3.5.1307.76)
Recuva (Version: 1.51)
RocketDock 1.3.5
Shopping Helper Smartbar Engine (Version: 10.215.63.15249)
Sigil 0.7.4
TP-LINK Wireless Client Utility (Version: 7.0)
Trusteer Endpoint Protection (Version: 3.5.1307.76)
VIA Rhine Family Fast Ethernet Adapter
WinRAR 5.01 (32-bit) (Version: 5.01.0)
WinZip 18.5 (Version: 18.5.11111)

========================= Devices: ================================

**** End of log ****

Malnutrition · May 23, 2014

I suggest that you download CCLEANER then run it, hit the option's button then settings,put a tick next to Run Ccleaner when the computer starts.
Also when in options go to advanced tab and put a tick next to close program after cleaning.
This will automate the temporary file removal on your machine and keep it speedy.
Disable all of the start ups on the machine except your antivirus.
To disable hit the tools button then the start up button,then disable.

Hit the start button at the bottom left hand corner of your Screen.
Type or copy and paste appwiz.cpl into the Run Box.
Hit enter.
Scroll down to the following item(s): Note: If you encounter a program that will not remove or is not listed then skip it please.

As an alternative you may use Revo Uninstaller Freeware Here is a good tutorial on the use of Revo Uninstaller.

Rapport (Version: 3.5.1307.76)
Trusteer Endpoint Protection (Version: 3.5.1307.76)
Mozilla Maintenance Service (Version: 29.0.1)
Shopping Helper Smartbar Engine (Version: 10.215.63.15249)

Right Click one at a time and select remove.
Now close the programs and features window.
Once finished reboot the machine.

Please follow the Vista/7 Internet tune guide....
Post a new minitoolbox log after completion
Report any issues.
We have more work to do but this is enough for now, don't want to throw the kitchen sink at you...... just yet.

brewster393 · May 24, 2014

Malnutrition said:
I suggest that you download CCLEANER then run it, hit the option's button then settings,put a tick next to Run Ccleaner when the computer starts.
Also when in options go to advanced tab and put a tick next to close program after cleaning.
This will automate the temporary file removal on your machine and keep it speedy.
Disable all of the start ups on the machine except your antivirus.
To disable hit the tools button then the start up button,then disable.

Hit the start button at the bottom left hand corner of your Screen.
Type or copy and paste appwiz.cpl into the Run Box.
Hit enter.
Scroll down to the following item(s): Note: If you encounter a program that will not remove or is not listed then skip it please.

As an alternative you may use Revo Uninstaller Freeware Here is a good tutorial on the use of Revo Uninstaller.

Rapport (Version: 3.5.1307.76)
Trusteer Endpoint Protection (Version: 3.5.1307.76)
Mozilla Maintenance Service (Version: 29.0.1)
Shopping Helper Smartbar Engine (Version: 10.215.63.15249)

Right Click one at a time and select remove.
Now close the programs and features window.
Once finished reboot the machine.

Please follow the Vista/7 Internet tune guide....
Post a new minitoolbox log after completion
Report any issues.
We have more work to do but this is enough for now, don't want to throw the kitchen sink at you...... just yet.

O.K. I think that's all correct, just one problem whilst uninstalling drivers the "ide channel" was not found

New Minitoolbox log.

MiniToolBox by Farbar Version: 23-01-2014
Ran by Brewster (administrator) on 24-05-2014 at 13:11:17
Running from "C:\Users\Brewster\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

========================= IP Configuration: ================================

TP-LINK 300Mbps Wireless N Adapter = Wireless Network Connection (Connected)
VIA Rhine III Fast Ethernet Adapter = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled taskoffload=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brewster-Puter
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine III Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-0C-76-84-77-97
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : TP-LINK 300Mbps Wireless N Adapter
Physical Address. . . . . . . . . : 90-F6-52-0D-14-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::49ef:e8ae:455a:efd7%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 24 May 2014 13:04:54
Lease Expires . . . . . . . . . . : 25 May 2014 13:04:54
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 328267346
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-12-37-6F-90-F6-52-0D-14-A7
DNS Servers . . . . . . . . . . . : 192.168.1.254
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Server: BTHomeHub.home
Address: 192.168.1.254

Name: google.com
Addresses: 173.194.34.137
173.194.34.129
173.194.34.136
173.194.34.134
173.194.34.132
173.194.34.128
173.194.34.135
173.194.34.131
173.194.34.133
173.194.34.130
173.194.34.142

Pinging google.com [173.194.34.137] with 32 bytes of data:
Reply from 173.194.34.137: bytes=32 time=20ms TTL=51
Reply from 173.194.34.137: bytes=32 time=20ms TTL=51

Ping statistics for 173.194.34.137:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 20ms, Average = 20ms
Server: BTHomeHub.home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 206.190.36.45
98.139.183.24
98.138.253.109

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=173ms TTL=43
Reply from 206.190.36.45: bytes=32 time=174ms TTL=43

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 173ms, Maximum = 174ms, Average = 173ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
17...00 0c 76 84 77 97 ......VIA Rhine III Fast Ethernet Adapter
16...90 f6 52 0d 14 a7 ......TP-LINK 300Mbps Wireless N Adapter
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.69 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.69 281
192.168.1.69 255.255.255.255 On-link 192.168.1.69 281
192.168.1.255 255.255.255.255 On-link 192.168.1.69 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.69 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.69 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
16 281 fe80::/64 On-link
16 281 fe80::49ef:e8ae:455a:efd7/128
On-link
1 306 ff00::/8 On-link
16 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/24/2014 01:05:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/24/2014 00:14:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/24/2014 10:58:06 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/24/2014 10:33:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2014 11:24:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (05/24/2014 01:04:50 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (05/24/2014 01:04:32 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.

Error: (05/24/2014 00:14:32 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (05/24/2014 10:57:21 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (05/24/2014 10:56:57 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.

Error: (05/24/2014 10:32:31 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (05/24/2014 10:32:16 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.

Error: (05/23/2014 11:23:09 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Microsoft Office Sessions:
=========================
Error: (05/24/2014 01:05:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/24/2014 00:14:17 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/24/2014 10:58:06 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/24/2014 10:33:46 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2014 11:24:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs ============================

******** (Version: 3.4.1.31139)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
Amazon Kindle
avast! Free Antivirus (Version: 9.0.2018)
calibre (Version: 1.38.0)
C-Media WDM Audio Driver
ConvertXtoDVD 3.3.2.100 (Version: 3.3.2.100)
Creatix V.9X DSP Data Fax Modem
Firefox Packages
Google Update Helper (Version: 1.3.25.0)
GoToAssist Corporate (Version: 10.4.0.896)
HP FWUpdateEDO2 (Version: 1.2.0.0)
HP Photo Creations (Version: 1.0.0.5192)
HP Photosmart 5510 series Basic Device Software (Version: 24.0.342.0)
HP Photosmart 5510 series Help (Version: 140.0.2.2)
HP Photosmart 5510 series Product Improvement Study (Version: 24.0.342.0)
HP Update (Version: 5.005.000.002)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 29.0.1 (x86 en-GB) (Version: 29.0.1)
Nero 6 Ultra Edition
Recuva (Version: 1.51)
RocketDock 1.3.5
Shopping Helper Smartbar Engine (Version: 10.215.63.15249)
Sigil 0.7.4
TP-LINK Wireless Client Utility (Version: 7.0)
VIA Rhine Family Fast Ethernet Adapter
WinRAR 5.01 (32-bit) (Version: 5.01.0)
WinZip 18.5 (Version: 18.5.11111)

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 3327.55 MB
Available physical RAM: 2642.23 MB
Total Pagefile: 6651.34 MB
Available Pagefile: 5985.8 MB
Total Virtual: 2047.88 MB
Available Virtual: 1932.04 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.04 GB) (Free:78.25 GB) NTFS
5 Drive f: () (Fixed) (Total:74.52 GB) (Free:37.22 GB) NTFS
6 Drive g: () (Fixed) (Total:931.51 GB) (Free:246.81 GB) NTFS

========================= Users: ========================================

User accounts for \\BREWSTER-PUTER

Administrator Brewster Guest

**** End of log ****

brewster393 · May 24, 2014

brewster393 said:
O.K. I think that's all correct, just one problem whilst uninstalling drivers the "ide channel" was not found

brewster393 · May 24, 2014

http://sport.bt.com/ss/Satellite/btsportplayer/bt-sport-2-01363810201819?site=btsport
Sorry it's late ut that's the link to bt sport

Malnutrition · May 24, 2014

You seemed to have missed disabling IPV6 please see the link below, you will need to reboot after.
How to disable IPv6

Also CCLEANER was not installed seems that was missed as well, it helps to remove clutter.

Please reset your hosts file. (ms fix it)
http://go.microsoft.com/?linkid=9668866

Now lets tackle some redundant files....

Download Zoek (By Smeenk) and save that file to your Desktop.
http://www.hijackthi...220813/zoek.zip
Disable your antivirus prior to running this scan or even downloading Zoek.
Double click zip file and extract to your Desktop:
Right Click on Zoek.exe Run as Admin.
Copy the lines inside CodeBox:

Code:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run];r
""=-;r
C:\Windows\tasks\Adobe Flash Player Updater.job;fs
{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA};c
F:\Program Files B\SUPERAntiSpyware\SASSEH.DLL;f
C:\Program Files\GUTA407.tmp;f
C:\Program Files\GUMA406.tmp;f
SASDIFSV;s
SASKUTIL;s
F:\Program Files B\SUPERAntiSpyware\SASDIFSV.SYS;f
firefoxlook;
chromelook;
emptyclsid;
emptyalltemp;
empty directory check, delete
emptyfolderscheck;delete
startupall;
filesrcm;
autoclean;

Right click on any white part of Zoek and select the paste option.
Click the button [Run Script]
This scan can take some time to complete this is normal.
The program will most likely request a reboot please do so.
At the end of the scan, report will be generated at the following location. C: \ zoek-results.txt
Attach log here in your next reply.

Attempt to reinstall Silverlight and check your issue, report the outcome....

A side note, please answer the questions below:::

Have you tried all browsers?
Is this the only site that streaming is an issue on?
When you say you can't does that mean you can not even get it to play or is it choppy and unwatchable?
Do you have another machine in your home that works without issue, for streaming the BT sports? ( or that you may test out so that we can make sure it is not an issue with your isp or their equipment)
Have you attempted to create a new admin account, or activate the guest account and test the issue from one of those?

brewster393 · May 25, 2014

Malnutrition said:
You seemed to have missed disabling IPV6 please see the link below, you will need to reboot after.
How to disable IPv6

Also CCLEANER was not installed seems that was missed as well, it helps to remove clutter.

Please reset your hosts file. (ms fix it)
http://go.microsoft.com/?linkid=9668866

Now lets tackle some redundant files....

Download Zoek (By Smeenk) and save that file to your Desktop.
http://www.hijackthi...220813/zoek.zip
Disable your antivirus prior to running this scan or even downloading Zoek.
Double click zip file and extract to your Desktop:
Right Click on Zoek.exe Run as Admin.
Copy the lines inside CodeBox:

Code:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run];r ""=-;r C:\Windows\tasks\Adobe Flash Player Updater.job;fs {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA};c F:\Program Files B\SUPERAntiSpyware\SASSEH.DLL;f C:\Program Files\GUTA407.tmp;f C:\Program Files\GUMA406.tmp;f SASDIFSV;s SASKUTIL;s F:\Program Files B\SUPERAntiSpyware\SASDIFSV.SYS;f firefoxlook; chromelook; emptyclsid; emptyalltemp; empty directory check, delete emptyfolderscheck;delete startupall; filesrcm; autoclean;

Right click on any white part of Zoek and select the paste option.
Click the button [Run Script]
This scan can take some time to complete this is normal.
The program will most likely request a reboot please do so.
At the end of the scan, report will be generated at the following location. C: \ zoek-results.txt
Attach log here in your next reply.

Attempt to reinstall Silverlight and check your issue, report the outcome....

A side note, please answer the questions below:::

Have you tried all browsers?
Is this the only site that streaming is an issue on?
When you say you can't does that mean you can not even get it to play or is it choppy and unwatchable?
Do you have another machine in your home that works without issue, for streaming the BT sports? ( or that you may test out so that we can make sure it is not an issue with your isp or their equipment)
Have you attempted to create a new admin account, or activate the guest account and test the issue from one of those?

Hello, again;
IPv6 now disabled & ccleaner installed and running
zoek results see below
Silverlight successfully re-installed, bt sport opened and the same error message came up
"6030 unable to playback video. err VC019" (6030 refers to silverlight ad vc019 refers to browser)
I have tried Explorer, Firefox and firefox chrome The same error message comes up each time (see above)
I just get the error message no picture or anything.
I have a cheap 7"tablet (DGM T-702) which plays perfectly for about 25 - 35 seconds then freezes, I put that down to lack of memory. And the fact that it appears to be broken (for another time I think!!)
And as for running a new admin acct or guest acct I'm sorry but I don't understand the question
Many thanks....................................

Zoek Log.

Zoek.exe v5.0.0.0 Updated 22-05-2014
Tool run by Brewster on 25/05/2014 at 14:09:42.71.
Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 x86
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Brewster\Desktop\zoek.exe [Scan all users] [Script inserted]

==== Older Logs ======================

C:\zoek-results2014-05-25-112112.log 34661 bytes
C:\zoek-results2014-05-25-130027.log 20785 bytes

==== Deleting CLSID Registry Keys ======================

==== Deleting CLSID Registry Values ======================

==== Deleting Services ======================

==== Registry Fix Code ======================

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
""=-

==== Deleting Files \ Folders ======================

C:\Windows\tasks\Adobe Flash Player Updater.job not found
"F:\Program Files B\SUPERAntiSpyware\SASSEH.DLL" not found
"C:\Program Files\GUTA407.tmp" not found
"C:\Program Files\GUMA406.tmp" not found
"F:\Program Files B\SUPERAntiSpyware\SASDIFSV.SYS" not found

==== Files Recently Created / Modified ======================

====== C:\Windows ====
2014-05-07 11:10:00 0B5A0005C0BDF4A05174576AF80DEA04 43152 ----a-w- C:\Windows\avastSS.scr
====== C:\Users\Brewster\AppData\Local\Temp ====
====== Java Cache =====
====== C:\Windows\system32 =====
2014-05-14 17:08:53 FBCF3F01177953EBF1E735643621CCF5 69632 ----a-w- C:\Windows\System32\mshtmled.dll
2014-05-14 17:08:50 EB5347F6149D3FF25F4D609A21A3BD67 17382912 ----a-w- C:\Windows\System32\mshtml.dll
2014-05-14 17:08:49 10D531ADC7B8FB36C7361D44AF6E8AB6 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-14 10:30:07 1DA49BFA5B76D128851C9474C1A69B21 369664 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-14 10:29:58 94CDF4D11590ABC56BD6EAD81A1017E9 302592 ----a-w- C:\Windows\System32\aeinv.dll
2014-05-14 10:29:14 4D59F470985D08139E42D15842816C47 3969984 ----a-w- C:\Windows\System32\ntkrnlpa.exe
2014-05-14 10:29:13 9DE19EA21DF99AF15BA5A947E5317F9E 550912 ----a-w- C:\Windows\System32\kerberos.dll
2014-05-14 10:29:12 31FA2485DFC773F1E718A4D19F443FA9 3914176 ----a-w- C:\Windows\System32\ntoskrnl.exe
2014-05-14 10:29:10 4D50D7654EB38B8385FA9EF3DA14D4BE 1059840 ----a-w- C:\Windows\System32\lsasrv.dll
2014-05-14 10:29:08 ED195AC76E10F17F6DD60C49666F2A83 259584 ----a-w- C:\Windows\System32\msv1_0.dll
2014-05-14 10:29:06 995B39A08421C7725D1DF8DACEBBFC89 538112 ----a-w- C:\Windows\System32\objsel.dll
2014-05-14 10:29:03 FD25B74DC1A18C56BF1A879BF086555A 293376 ----a-w- C:\Windows\System32\KernelBase.dll
2014-05-14 10:29:03 3A1ABE045A3E30799576E83A2D012B43 172032 ----a-w- C:\Windows\System32\wdigest.dll
2014-05-14 10:29:01 541BB9B4C899ADCC5D3DB89208C1F409 65536 ----a-w- C:\Windows\System32\TSpkg.dll
2014-05-14 10:28:58 62C0798CC68EBF42F29C92E6CD6DC3D6 36864 ----a-w- C:\Windows\System32\dimsroam.dll
2014-05-14 10:28:57 828185688FDAAE6C7959B884ABED1766 247808 ----a-w- C:\Windows\System32\schannel.dll
2014-05-14 10:28:56 FBC78B5D12A4F5A62D9C91E0E0E46D46 49664 ----a-w- C:\Windows\System32\adprovider.dll
2014-05-14 10:28:55 38A30B8E4216BE24D30F766EF3BAC2C7 48128 ----a-w- C:\Windows\System32\capiprovider.dll
2014-05-14 10:28:55 335FA669FC952BC4888CEDBDB42607E2 51200 ----a-w- C:\Windows\System32\cngprovider.dll
2014-05-14 10:28:54 834A859BB331B0B2CCAE25BB1986F80D 47616 ----a-w- C:\Windows\System32\dpapiprovider.dll
2014-05-14 10:28:52 DD17E1573651293D4ED31053795B3471 22528 ----a-w- C:\Windows\System32\lsass.exe
2014-05-14 10:28:52 CAA3039FFA0CDF8C2A9845C1609CDE00 100352 ----a-w- C:\Windows\System32\sspicli.dll
2014-05-14 10:28:51 5E11C55CC4D9330E55CCB22B1F20BB33 35328 ----a-w- C:\Windows\System32\wincredprovider.dll
2014-05-14 10:28:49 2A86C18CE6869C77FCEB62F3B47D4D5B 17408 ----a-w- C:\Windows\System32\credssp.dll
2014-05-14 10:28:48 61BC8ACDEC57469B22EC519B22FB3642 15872 ----a-w- C:\Windows\System32\sspisrv.dll
2014-05-14 10:28:47 C94CE65AE7701E9FDBA889045543E27C 22016 ----a-w- C:\Windows\System32\secur32.dll
2014-05-14 10:26:55 E9D88493FBDB36D4B65C6F2F7F122C95 12874240 ----a-w- C:\Windows\System32\shell32.dll
====== C:\Windows\system32\drivers =====
2014-05-14 10:28:57 D3964885F0A11ACF51DA3AAA776973B2 136640 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-05-14 10:28:53 4120DA10AA42A9996F4575DB9E3E6E6E 67520 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-05-07 11:10:08 4D6C6E0505A8E5A0656DCB223497D37C 24184 ----a-w- C:\Windows\System32\drivers\aswHwid.sys
2014-05-06 19:25:46 549BA4F539E7B8D8129500B96DD7B27A 125184 ------w- C:\Windows\System32\drivers\imagesrv.sys
2014-05-06 19:25:46 0A7C49B48C772591A2D362DAA00246C8 5504 ------w- C:\Windows\System32\drivers\imagedrv.sys
2014-05-06 19:19:11 E951866BAC5A23403F62A349EDBB6EEB 24064 ----a-w- C:\Windows\System32\drivers\terminpt.sys
2014-05-06 19:19:11 65375DF758CA1872AB7EBBBA457FD5E6 14848 ----a-w- C:\Windows\System32\drivers\rdpvideominiport.sys
2014-05-06 19:17:59 C6A5FBD4977305E1FA23E02C042DB463 49152 ----a-w- C:\Windows\System32\drivers\TsUsbFlt.sys
====== C:\Windows\Tasks ======
====== C:\Windows\Temp ======
======= C:\Program Files =====
2014-05-23 10:36:03 -------- d-----w- C:\Program Files\trend micro
2014-05-21 11:39:08 -------- d-----w- C:\Program Files\WinRAR
2014-05-21 11:34:43 -------- d-----w- C:\Program Files\WinZip
2014-05-13 16:01:14 -------- d-----w- C:\Program Files\Microsoft Silverlight
2014-05-06 19:25:22 -------- d-----w- C:\Program Files\Common Files\Ahead
2014-05-06 19:25:13 -------- d-----w- C:\Program Files\Ahead
======= C: =====
====== C:\Users\Brewster\AppData\Roaming ======
2014-05-25 12:58:20 -------- d-----w- C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp
2014-05-25 12:58:20 -------- d-----w- C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp
2014-05-25 12:58:20 -------- d-----w- C:\Users\Default\AppData\Local\Temp
2014-05-25 12:58:20 -------- d-----w- C:\Users\Default User\AppData\Local\Temp
2014-05-25 12:58:19 -------- d-----w- C:\Users\Brewster\AppData\Local\Temp
2014-05-21 11:40:42 -------- d-----w- C:\Users\Brewster\AppData\Roaming\WinRAR
2014-05-21 11:39:24 -------- d-----w- C:\Users\Brewster\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WinRAR
2014-05-21 11:35:24 -------- d-----w- C:\Users\Brewster\AppData\Local\WinZip
2014-05-16 17:18:15 -------- d-----w- C:\Users\Brewster\AppData\Local\com
2014-05-09 12:31:43 03BE8110F93259744C0A3FCAD04D578A 7606 ----a-w- C:\Users\Brewster\AppData\Local\Resmon.ResmonCfg
2014-05-06 19:50:29 -------- d-----w- C:\Users\Brewster\AppData\Local\Ahead
2014-05-06 14:59:08 -------- d-----w- C:\Users\Brewster\AppData\Roaming\rmi
2014-04-27 11:27:04 -------- d-----w- C:\Users\Brewster\AppData\Roaming\Mozilla
2014-04-27 10:36:19 -------- d-sh--w- C:\Users\Brewster\AppData\Locallow\EmieUserList
2014-04-27 10:36:19 -------- d-sh--w- C:\Users\Brewster\AppData\Locallow\EmieSiteList
====== C:\Users\Brewster ======
2014-05-25 12:08:45 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-05-25 12:08:03 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(4).exe
2014-05-25 12:00:55 -------- d-----w- C:\ProgramData\REGSERVO
2014-05-25 11:59:15 ED8A954451E71A3460C890CC4495F03A 3940568 ----a-w- C:\Users\Brewster\Downloads\REGSERVO_Installer.exe
2014-05-25 11:55:52 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(3).exe
2014-05-25 11:54:52 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(2).exe
2014-05-25 11:51:23 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(1).exe
2014-05-25 11:44:08 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight.exe
2014-05-24 11:57:09 31D0DE866C71CD80C7DB1A87F5A1DF93 659456 ----a-w- C:\Users\Brewster\Downloads\TCPOptimizer.exe
2014-05-24 11:29:08 2A26C182BCC0AFEE88434E64B7B633BE 5227019 ----a-w- C:\Users\Brewster\Downloads\namebench-1.3.1-Windows.exe
2014-05-23 10:51:10 69CA82A7482A00D8EE063D2B97FC4338 781383 ----a-w- C:\Users\Brewster\Downloads\RSIT.exe
2014-05-23 10:27:38 424EBA0AC7AC806AE3A549CF39D69026 982016 ----a-w- C:\Users\Brewster\Downloads\MiniToolBox.exe
2014-05-23 10:18:23 70F851F7A524071E13F17DC401A21906 1326389 ----a-w- C:\Users\Brewster\Downloads\adwcleaner_3.210.exe
2014-05-21 11:39:24 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinRAR
2014-05-21 11:38:07 E86BA4122DA9E466C80ED38ADBAE0F5C 1764632 ----a-w- C:\Users\Brewster\Downloads\wrar501.exe
2014-05-21 11:35:39 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZip
2014-05-21 11:34:51 -------- d-----w- C:\ProgramData\WinZip
2014-05-21 11:31:34 35AB1BF7F6E2FDB5CD6495C7CEDC19B8 820840 ----a-w- C:\Users\Brewster\Downloads\winzip18-dl.exe
2014-05-16 17:12:05 853D9E6143939A8DBDDECAEEE5042EF0 821128 ----a-w- C:\Users\Brewster\Downloads\Player_Setup.exe
2014-05-13 09:32:54 AE171F201BF2DF35A7E36B196EB524A7 2271256 ----a-w- C:\Users\Brewster\Downloads\The World At War, Episodes 1-26.exe
2014-05-06 19:50:24 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Nero
2014-05-06 14:46:49 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\InstallConverter
2014-05-02 11:41:27 -------- d-----r- C:\Windows\system32\config\systemprofile\Searches

====== C: exe-files ==
2014-05-25 12:08:03 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(4).exe
2014-05-25 11:59:15 ED8A954451E71A3460C890CC4495F03A 3940568 ----a-w- C:\Users\Brewster\Downloads\REGSERVO_Installer.exe
2014-05-25 11:55:52 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(3).exe
2014-05-25 11:54:52 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(2).exe
2014-05-25 11:51:23 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight(1).exe
2014-05-25 11:44:08 141AC75146C3A0CA4DEAF5528EFC16AB 6957280 ----a-w- C:\Users\Brewster\Downloads\Silverlight.exe
2014-05-24 11:57:09 31D0DE866C71CD80C7DB1A87F5A1DF93 659456 ----a-w- C:\Users\Brewster\Downloads\TCPOptimizer.exe
2014-05-24 11:29:08 2A26C182BCC0AFEE88434E64B7B633BE 5227019 ----a-w- C:\Users\Brewster\Downloads\namebench-1.3.1-Windows.exe
2014-05-23 10:51:10 69CA82A7482A00D8EE063D2B97FC4338 781383 ----a-w- C:\Users\Brewster\Downloads\RSIT.exe
2014-05-23 10:36:04 9A2347903D6EDB84C10F288BC0578C1C 388608 ----a-w- C:\Program Files\trend micro\Brewster.exe
2014-05-23 10:27:38 424EBA0AC7AC806AE3A549CF39D69026 982016 ----a-w- C:\Users\Brewster\Downloads\MiniToolBox.exe
2014-05-23 10:18:23 70F851F7A524071E13F17DC401A21906 1326389 ----a-w- C:\Users\Brewster\Downloads\adwcleaner_3.210.exe
2014-05-22 20:06:40 E789D5DA20FD4E193C70588F84ECDB4A 24576 ----a-r- C:\Program Files\Calibre2\fetch-ebook-metadata.exe
2014-05-22 20:06:40 E3D906AC165C3B608E568EFA6697EC63 24576 ----a-r- C:\Program Files\Calibre2\calibre-customize.exe
2014-05-22 20:06:40 E0C0DEDC0722D1A2AC851CB36E41C8AE 24576 ----a-r- C:\Program Files\Calibre2\ebook-polish.exe
2014-05-22 20:06:40 DE9B8246D2A718396D86714EFAF3B326 24576 ----a-r- C:\Program Files\Calibre2\calibre-complete.exe
2014-05-22 20:06:40 DA9C60F5768279E66CB7A6ED4499DB66 24576 ----a-r- C:\Program Files\Calibre2\calibre-smtp.exe
2014-05-22 20:06:40 C5E673BDACFDC507B5816DC0DC7D60DD 24576 ----a-r- C:\Program Files\Calibre2\calibredb.exe
2014-05-22 20:06:40 BBD06A453F758649346004AC2B87D1B8 75776 ----a-r- C:\Program Files\Calibre2\ebook-viewer.exe
2014-05-22 20:06:40 B736D21BB599100C264C2FBB7A9A3764 172032 ----a-r- C:\Program Files\Calibre2\calibre.exe
2014-05-22 20:06:40 B130C29891542F17749CDD865EB7BA43 24576 ----a-r- C:\Program Files\Calibre2\ebook-device.exe
2014-05-22 20:06:40 AE244050F7B16C8EEB60E1010E30D23F 24576 ----a-r- C:\Program Files\Calibre2\calibre-parallel.exe
2014-05-22 20:06:40 A8037FE9291095E624937A44F739913F 24576 ----a-r- C:\Program Files\Calibre2\ebook-meta.exe
2014-05-22 20:06:40 8CA7112780755A74BF1BF8273A6E809C 24576 ----a-r- C:\Program Files\Calibre2\ebook-convert.exe
2014-05-22 20:06:40 73051415FEB1B1043FF28708AB5A1F0E 24576 ----a-r- C:\Program Files\Calibre2\calibre-debug.exe
2014-05-22 20:06:40 6E1D68B496AE8BB50B69530AE86F6BEF 24576 ----a-r- C:\Program Files\Calibre2\markdown-calibre.exe
2014-05-22 20:06:40 5FBE182C11CA36BF6EC15E037B50A52F 24576 ----a-r- C:\Program Files\Calibre2\lrs2lrf.exe
2014-05-22 20:06:40 5DA552C8C2CACE2CDAD383F3FC40A03E 24576 ----a-r- C:\Program Files\Calibre2\calibre-server.exe
2014-05-22 20:06:40 4170CE12A492CE9190CB0D6AB907F4C1 75776 ----a-r- C:\Program Files\Calibre2\ebook-edit.exe
2014-05-22 20:06:40 1D232FA476C7740CE99D3AE4977ECB7D 28160 ----a-r- C:\Program Files\Calibre2\calibre-eject.exe
2014-05-22 20:06:40 199AED092EB6C57BBECC0BD010E67860 24576 ----a-r- C:\Program Files\Calibre2\web2disk.exe
2014-05-22 20:06:40 0D80760C494768487BDB83C545A4211D 24576 ----a-r- C:\Program Files\Calibre2\lrf2lrs.exe
2014-05-22 20:06:40 0447FB3B6145380EAFCC668B7F00B791 75776 ----a-r- C:\Program Files\Calibre2\lrfviewer.exe
2014-05-21 11:39:08 F3340C3B335BFAC8893DD2FECB653EF0 135632 ----a-w- C:\Program Files\WinRAR\Uninstall.exe
2014-05-21 11:39:08 ECE8AF6A140F74CE0CCF17AF8C20735B 305616 ----a-w- C:\Program Files\WinRAR\UnRAR.exe
2014-05-21 11:39:08 94443859A79BA90AB966A56152FFE367 488912 ----a-w- C:\Program Files\WinRAR\Rar.exe
2014-05-21 11:39:08 09D45BC9221A9EE375D4AADE51AF726D 1238480 ----a-w- C:\Program Files\WinRAR\WinRAR.exe
2014-05-21 11:38:07 E86BA4122DA9E466C80ED38ADBAE0F5C 1764632 ----a-w- C:\Users\Brewster\Downloads\wrar501.exe
2014-05-21 11:31:34 35AB1BF7F6E2FDB5CD6495C7CEDC19B8 820840 ----a-w- C:\Users\Brewster\Downloads\winzip18-dl.exe
=== C: other files ==
2014-05-22 20:06:42 37478C709EAB5CC694EE6EE9509A6825 46854286 ----a-r- C:\Program Files\Calibre2\pylib.zip
2014-05-22 19:54:44 17DF55D85C795A1279565C32C6337A0D 9092716 ----a-r- C:\Program Files\Calibre2\resources\localization\locales.zip
2014-05-22 19:43:16 C7B6802FC68A64EAA3505EED3D6BD871 5172892 ----a-r- C:\Program Files\Calibre2\resources\builtin_recipes.zip
2014-05-20 17:29:08 907FC47529D859DE75BD5D5BFDCB049B 91255 ----a-r- C:\Program Files\Calibre2\resources\compiled_coffeescript.zip

==== Startup Registry Enabled ======================

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="%ProgramFiles%\Windows\Sidebar.exe /autoRun"

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="%ProgramFiles%\Windows\Sidebar.exe /autoRun"

[HKEY_USERS\S-1-5-21-3299126282-3657997626-4182433575-1000\Software\Microsoft\Windows\CurrentVersion\Run]
"RocketDock"="C:\Program Files\RocketDock\RocketDock.exe"
"HP Photosmart 5510 series (NET)"="C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe -deviceID CN1610B0LL05NR:NW -scfn HP Photosmart 5510 series (NET) -AutoStart 1"
"ccleaner"="C:\Users\Brewster\Documents\CCleaner\CCleaner.exe /AUTO"

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"mctadmin"="C:\Windows\System32\mctadmin.exe"

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"mctadmin"="C:\Windows\System32\mctadmin.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AvastUI.exe"="C:\Program Files\AVAST Software\Avast\AvastUI.exe /nogui"
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
"Adobe ARM"="C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"NeroFilterCheck"="C:\Windows\system32\NeroCheck.exe"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"RocketDock"="C:\Program Files\RocketDock\RocketDock.exe"
"HP Photosmart 5510 series (NET)"="C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe -deviceID CN1610B0LL05NR:NW -scfn HP Photosmart 5510 series (NET) -AutoStart 1"
"ccleaner"="C:\Users\Brewster\Documents\CCleaner\CCleaner.exe /AUTO"

==== Startup Folders ======================

2014-04-07 10:42:57 1964 ----a-w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk

==== Task Scheduler Jobs ======================

C:\Windows\tasks\HP Photo Creations Messager.job --a------ C:\ProgramData\HP Photo Creations\MessageCheck.exe [15/02/2011 11:11]

==== Other Scheduled Tasks ======================

"C:\Windows\system32\tasks\HP Photo Creations Messager" [C:\ProgramData\HP Photo Creations\MessageCheck.exe]
"C:\Windows\system32\tasks\HPCustParticipation HP Photosmart 5510 series" ["C:\Program Files\HP\HP Photosmart 5510 series\Bin\HPCustPartic.exe"]

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"wrc@avast.com"="C:\Program Files\AVAST Software\Avast\WebRep\FF" [07/05/2014 12:10]

==== Firefox Extensions ======================

AppDir: C:\Program Files\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Brewster\AppData\Roaming\Mozilla\Firefox\Profiles\9rsysppe.default
A58DE0A570148AF5FF3512B2A340D09F - C:\Windows\system32\Macromed\Flash\NPSWF32_13_0_0_214.dll - Shockwave Flash
14365399E83D7BC15760E8676E890C87 - C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll - Adobe Acrobat
14365399E83D7BC15760E8676E890C87 - C:\Program Files\Adobe\Reader 11.0\Reader\browser\nppdf32.dll - Adobe Acrobat
01D93217A9EE48DD37072B671378CC9C - C:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll - Silverlight Plug-In
28986F0A2342A033345EF9E70D395E4F - C:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrlui.dll - Microsoft® Silverlight

==== Chrome Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[07/05/2014 12:09]

==== Empty IE Cache ======================

C:\Users\Brewster\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Brewster\AppData\Local\Mozilla\Firefox\Profiles\9rsysppe.default\Cache emptied successfully

==== Empty Chrome Cache ======================

No Chrome User Data found

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=72 folders=1 101048996 bytes)

==== Empty Temp Folders ======================

C:\Users\Brewster\AppData\Local\Temp will be emptied at reboot
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Brewster\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on 25/05/2014 at 14:20:47.85 ======================

brewster393 · May 25, 2014

Malnutrition said:
You seemed to have missed disabling IPV6 please see the link below, you will need to reboot after.
How to disable IPv6

Also CCLEANER was not installed seems that was missed as well, it helps to remove clutter.

Please reset your hosts file. (ms fix it)
http://go.microsoft.com/?linkid=9668866

Now lets tackle some redundant files....

Download Zoek (By Smeenk) and save that file to your Desktop.
http://www.hijackthi...220813/zoek.zip
Disable your antivirus prior to running this scan or even downloading Zoek.
Double click zip file and extract to your Desktop:
Right Click on Zoek.exe Run as Admin.
Copy the lines inside CodeBox:

Code:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run];r ""=-;r C:\Windows\tasks\Adobe Flash Player Updater.job;fs {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA};c F:\Program Files B\SUPERAntiSpyware\SASSEH.DLL;f C:\Program Files\GUTA407.tmp;f C:\Program Files\GUMA406.tmp;f SASDIFSV;s SASKUTIL;s F:\Program Files B\SUPERAntiSpyware\SASDIFSV.SYS;f firefoxlook; chromelook; emptyclsid; emptyalltemp; empty directory check, delete emptyfolderscheck;delete startupall; filesrcm; autoclean;

Right click on any white part of Zoek and select the paste option.
Click the button [Run Script]
This scan can take some time to complete this is normal.
The program will most likely request a reboot please do so.
At the end of the scan, report will be generated at the following location. C: \ zoek-results.txt
Attach log here in your next reply.

Attempt to reinstall Silverlight and check your issue, report the outcome....

A side note, please answer the questions below:::

Have you tried all browsers?
Is this the only site that streaming is an issue on?
When you say you can't does that mean you can not even get it to play or is it choppy and unwatchable?
Do you have another machine in your home that works without issue, for streaming the BT sports? ( or that you may test out so that we can make sure it is not an issue with your isp or their equipment)
Have you attempted to create a new admin account, or activate the guest account and test the issue from one of those?

P.S. I nearly forgot - Streaming on other sites e.g. F1 and utube stream without any probs.......................

Malnutrition · May 25, 2014

Ok, as far as creating a new admin account lets wait on that.

Can you tell me the exact make and model of your machine please, we are going to look into updating some of your drivers.

Also I think that BBCIplayer runs off of silverlight can you test to see if plays without issue, this will tell us if this is an issue with the silverlight player.

Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.

Download UnknownDeviceIdentifierand post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply

Malnutrition · May 25, 2014

I would also like you to remove your current version of Silverlight from your machine with Revo uninstaller. Then try version 5.0 from the link below and test that.
http://www.oldapps.com/silverlight.php

I hope that you will hang in there with me on this, as I am stubborn and will work as long as you are willing to try and get this resolved.

brewster393 · May 27, 2014

Malnutrition said:
Ok, as far as creating a new admin account lets wait on that.

Can you tell me the exact make and model of your machine please, we are going to look into updating some of your drivers.

Also I think that BBCIplayer runs off of silverlight can you test to see if plays without issue, this will tell us if this is an issue with the silverlight player.

Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.

Download UnknownDeviceIdentifierand post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply

Hello! sorry I missed you yesterday, link to speccy
http://speccy.piriform.com/results/QQn85Zx75so7ynofITMJ8Pn

BBC iplayer works ok

Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.

Download UnknownDeviceIdentifierand post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply

Device List.

Device Information Listing for Brewster@BREWSTER-PUTER - 27/05/2014 11:25:07

Standard VGA Graphics Adapter
Chip: Nvidia GeForce FX 5200 [NV34.3]
Detail
PnpID
VEN_10DE&DEV_0322&SUBSYS_91951462&REV_A1
Vendor
(Standard display types)
Device
Standard VGA Graphics Adapter
Chip Vendor
Nvidia
Chip
GeForce FX 5200 [NV34.3]
VIA 1394 OHCI Compliant Host Controller
Chip: VIA Technologies VT6306 1394 OHCI Host Controller
Detail
PnpID
VEN_1106&DEV_3044&SUBSYS_716D1462&REV_46
Vendor
VIA
Device
VIA 1394 OHCI Compliant Host Controller
Chip Vendor
VIA Technologies
Chip
VT6306 1394 OHCI Host Controller
VIA Rhine III Fast Ethernet Adapter
Chip: VIA Technologies VT6105 Rhine III Fast Ethernet Controller
Detail
PnpID
VEN_1106&DEV_3106&SUBSYS_747C1462&REV_8B
Vendor
VIA Technologies, Inc.
Device
VIA Rhine III Fast Ethernet Adapter
Chip Vendor
VIA Technologies
Chip
VT6105 Rhine III Fast Ethernet Controller
Creatix V.9X DSP Data Fax Modem
Chip: Intel 536EP V.92 PCI Modem
Detail
PnpID
VEN_8086&DEV_1040&SUBSYS_104016BE&REV_00
Vendor
Creatix Polymedia GmbH
Device
Creatix V.9X DSP Data Fax Modem
Chip Vendor
Intel
Chip
536EP V.92 PCI Modem
Intel(R) 82801 PCI Bridge - 244E
Chip: Intel 82801 Family (ICH2/3/4/5/6/7/8/9/10,63xxESB) Hub Interface to PCI Bridge
Detail
PnpID
VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2
Vendor
Intel
Device
Intel(R) 82801 PCI Bridge - 244E
Chip Vendor
Intel
Chip
82801 Family (ICH2/3/4/5/6/7/8/9/10,63xxESB) Hub Interface to PCI Bridge
Intel(R) 82801EB LPC Interface Controller - 24D0
Chip: Intel 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
Detail
PnpID
VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02
Vendor
Intel
Device
Intel(R) 82801EB LPC Interface Controller - 24D0
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
Intel(R) 82801EB USB Universal Host Controller - 24D2
Chip: Intel 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
Detail
PnpID
VEN_8086&DEV_24D2&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB USB Universal Host Controller - 24D2
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
Intel(R) 82801EB SMBus Controller - 24D3
Chip: Intel 82801EB/ER (ICH5/ICH5R) SMBus Controller
Detail
PnpID
VEN_8086&DEV_24D3&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB SMBus Controller - 24D3
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) SMBus Controller
Intel(R) 82801EB USB Universal Host Controller - 24D4
Chip: Intel 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
Detail
PnpID
VEN_8086&DEV_24D4&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB USB Universal Host Controller - 24D4
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
C-Media AC97 Audio Device
Chip: Intel 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller
Detail
PnpID
VEN_8086&DEV_24D5&SUBSYS_74701462&REV_02
Vendor
C-Media
Device
C-Media AC97 Audio Device
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller
Intel(R) 82801EB USB Universal Host Controller - 24D7
Chip: Intel 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3
Detail
PnpID
VEN_8086&DEV_24D7&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB USB Universal Host Controller - 24D7
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Chip: Intel 82801EB/ER (ICH5/ICH5R) EIDE Controller
Detail
PnpID
VEN_8086&DEV_24DB&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) EIDE Controller
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Chip: Intel 82801EB/ER (ICH5/ICH5R) USB EHCI Controller
Detail
PnpID
VEN_8086&DEV_24DD&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) USB EHCI Controller
Intel(R) 82801EB USB Universal Host Controller - 24DE
Chip: Intel 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
Detail
PnpID
VEN_8086&DEV_24DE&SUBSYS_74701462&REV_02
Vendor
Intel
Device
Intel(R) 82801EB USB Universal Host Controller - 24DE
Chip Vendor
Intel
Chip
82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
Chip: Intel 82865G/PE/P/82848P Chipset Processor to I/O Controller
Detail
PnpID
VEN_8086&DEV_2570&SUBSYS_25708086&REV_02
Vendor
Intel
Device
Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
Chip Vendor
Intel
Chip
82865G/PE/P/82848P Chipset Processor to I/O Controller
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Chip: Intel 82865G/PE/P/82848P Chipset Processor to AGP Controller
Detail
PnpID
VEN_8086&DEV_2571&SUBSYS_00000000&REV_02
Vendor
Intel
Device
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Chip Vendor
Intel
Chip
82865G/PE/P/82848P Chipset Processor to AGP Controller
Hewlett Packard hp LaserJet 1010
Vendor: Hewlett Packard
PnpID: VID_03F0&PID_0C17
Device: hp LaserJet 1010
Logitech Logitech HID-compliant UltraX Optical Mouse
Vendor: Logitech
PnpID: VID_046D&PID_C03F
Device: Logitech HID-compliant UltraX Optical Mouse
Cypress Hi-Speed 4-Port USB 2.0 Hub
Vendor: Cypress
PnpID: VID_04B4&PID_6560
Device: Hi-Speed 4-Port USB 2.0 Hub
Alcor Micro JetFlash USB Disk
Vendor: Alcor Micro
PnpID: VID_058F&PID_6387
Device: JetFlash USB Disk
Vimicro USB Device
Vendor: Vimicro
PnpID: VID_0AC8&PID_3450
Device: USB Device
Realtek Semiconductor USB Mass Storage Device
Vendor: Realtek Semiconductor
PnpID: VID_0BDA&PID_0119
Device: USB Mass Storage Device
Atheros Communications TP-Link TL-WN821N
Vendor: Atheros Communications
PnpID: VID_0CF3&PID_7015
Device: TP-Link TL-WN821N
Raritan Computer USB Device
Vendor: Raritan Computer
PnpID: VID_14DD&PID_1005
Device: USB Device
ASMedia Transcend StoreJet 25M3
Vendor: ASMedia
PnpID: VID_174C&PID_5106
Device: Transcend StoreJet 25M3
Verbatim 32GB Flash Drive
Vendor: Verbatim
PnpID: VID_18A5&PID_0302
Device: 32GB Flash Drive
Google USB Device
Vendor: Google
PnpID: VID_18D1&PID_0001
Device: USB Device
Lab126 Amazon Kindle 3
Vendor: Lab126
PnpID: VID_1949&PID_0004
Device: Amazon Kindle 3
Terminus Technology USB V2.0 4-Port Hub
Vendor: Terminus Technology
PnpID: VID_1A40&PID_0101
Device: USB V2.0 4-Port Hub
Terminus Technology Hub
Vendor: Terminus Technology
PnpID: VID_1A40&PID_0201
Device: Hub
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
Unknown Device
Vendor: Microsoft
PnpID: usb\unknown
DOT4 USB Printing Support
Vendor: Microsoft
PnpID: usb\class_07&subclass_01&prot_03
IEEE 1284.4 compatible printer
Vendor: Microsoft
PnpID: dot4\print
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
ACPI x86-based PC
Vendor: Microsoft
PnpID: acpiapic
Disk drive
Vendor: Microsoft
PnpID: gendisk
Standard floppy disk controller
Vendor: Microsoft
PnpID: *pnp0700
IDE Channel
Vendor: Microsoft
PnpID: internal_ide_channel
Standard PS/2 Keyboard
Vendor: Microsoft
PnpID: *pnp0303
Unsupported Standard Game Port
Vendor: Microsoft
PnpID: *pnpb02f
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
NVIDIA(R) nForce(TM) MIDI UART
Vendor: NVIDIA Corporation
PnpID: *pnpb006
Microsoft Trusted Audio Drivers
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Unimodem Half-Duplex Audio Device
Vendor: Microsoft
PnpID: modemwave\rockwelladpcmvoicemodemwave
Generic PnP Monitor
Vendor: Microsoft
PnpID: *pnp09ff

Vendor: Microsoft
PnpID: *pnp09ff
HID-compliant mouse
Vendor: Microsoft
PnpID: hid_device_system_mouse
WAN Miniport (SSTP)
Vendor: Microsoft
PnpID: ms_sstpminiport
WAN Miniport (IKEv2)
Vendor: Microsoft
PnpID: ms_agilevpnminiport
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
WAN Miniport (IPv6)
Vendor: Microsoft
PnpID: ms_ndiswanipv6
WAN Miniport (Network Monitor)
Vendor: Microsoft
PnpID: ms_ndiswanbh
TP-LINK 300Mbps Wireless N Adapter
Vendor: TP-LINK
PnpID: usb\vid_0cf3&pid_7015
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Microsoft Teredo Tunneling Adapter
Vendor: Microsoft
PnpID: *teredo
Communications Port
Vendor: Microsoft
PnpID: *pnp0501
ECP Printer Port
Vendor: Microsoft
PnpID: *pnp0401
HP Photosmart 5510 series
Vendor: Hewlett-Packard
PnpID: mf\photosmart_5510_series&wsd&ip_print
hp LaserJet 1010
Vendor: Zenographics Inc
PnpID: dot4prt\vid_03f0&pid_0c17&rev_0100
UMBus Root Bus Enumerator
Vendor: Microsoft
PnpID: root\umbus
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Composite Bus Enumerator
Vendor: Microsoft
PnpID: root\compositebus
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios
Microsoft Virtual Drive Enumerator Driver
Vendor: Microsoft
PnpID: root\vdrvroot
Volume Manager
Vendor: Microsoft
PnpID: root\volmgr
File as Volume Driver
Vendor: Microsoft
PnpID: root\blbdrive
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
UMBus Enumerator
Vendor: Microsoft
PnpID: umb\umbus
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
System board
Vendor: Microsoft
PnpID: *pnp0c01
ACPI Fan
Vendor: Microsoft
PnpID: *pnp0c0b
ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c
ACPI Sleep Button
Vendor: Microsoft
PnpID: *pnp0c0e
ACPI Thermal Zone
Vendor: Microsoft
PnpID: acpi\thermalzone
System speaker
Vendor: Microsoft
PnpID: *pnp0800
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
Intel(R) 82802 Firmware Hub Device
Vendor: Microsoft
PnpID: *int0800
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System timer
Vendor: Microsoft
PnpID: *pnp0100
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
Printer Port Logical Interface
Vendor: Microsoft
PnpID: lptenum\microsoftrawport958a
Remote Desktop Device Redirector Bus
Vendor: Microsoft
PnpID: root\rdpbus
Floppy disk drive
Vendor: Microsoft
PnpID: genfloppydisk
Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_x86
Generic volume shadow copy
Vendor: Microsoft
PnpID: storage\volumesnapshot
USB Video Device
Vendor: Microsoft
PnpID: usb\class_0e
HP Photosmart 5510 series (NET)
Vendor: Hewlett-Packard
PnpID: mf\photosmart_5510_series&wsd&ip_scan
Generic volume
Vendor: Microsoft
PnpID: storage\volume
USB Input Device
Vendor: Microsoft
PnpID: generic_hid_device
WPD FileSystem Volume Driver
Vendor: Microsoft
PnpID: wpdbusenum\fs
pcouffin device for 32 bits systems
Vendor: VSO Software
PnpID: *pcouffin

brewster393 · May 27, 2014

As far as the revo uninstall ad silverlight 5 install goes, we still have the error message fromefore

brewster393 · May 27, 2014

brewster393 said:
As far as the revo uninstall ad silverlight 5 install goes, we still have the error message fromefore

O.K. Computer details...........
MEDION PC MT6
TYP MED MT
CPU Pentium 4
3 Ghz Ram

Time is one thing I've go alot of, so I'm in for the long haul - as long as it takes; again many thanks..............

Solved Streaming BT sports "6030 unable to playback video. err VC019"

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